In these days of supply chain attacks, frequent cybersecurity breaches, and an overall rise in theft and fraud, security is more critical now than ever before. Here are a few ways to support your security staff year-round.
Why is Support Critical?
A strong security culture within any organization is vital across all levels. Education is the key to ensuring everyone is well-versed in security protocols from the bottom up. Each staff member must understand the critical importance of why security is in place and how they can support overall security initiatives.
Specialized security personnel needs ongoing education to keep up with emerging threats and criminal trends. They may also require special equipment to do their jobs effectively. For example, more companies are now using drones for surveillance and emergency response.
How to Support Your Security Team
Leadership within the security industry has boiled down to the perfect recipe for supporting a team of specialists. It includes offering employees a work-life balance that supports them as individuals as well as providing the proper resources to do the job, prioritizing mental health and compassion, empathy, and understanding when engaging with staff.
Equipment, software, and supplies are some ways managers can support a security team. Outfitting your professionals with the best high-tech gear can make their jobs so much easier and make them more proficient in keeping things safe. Another essential resource is providing continuous education to keep security teams up to date on the latest trends, options, and solutions.
Burn-out is a severe problem for employers because it profoundly affects the employee making them less engaged and less effective at work. Encouraging a healthy work-life balance, so burnout does not occur is one way leaders can support their security professionals. Security is a very stressful job, and officers need regular breaks to destress and recharge their batteries.
As in any field, security has its challenges, and the fallout after an incident or ongoing stress could result in mental health issues like depression, anxiety, or PTSD. It is essential to prioritize mental health and offer your team support resources to get the help they need before a small problem becomes a larger one.
Empathy, Compassion, and Understanding
Any good leader knows that you must employ empathy, compassion, and understanding to manage people effectively. When someone comes to you with a problem, use active listening techniques to be present and hear them. Offer helpful solutions that fix the problem rather than place blame. A little kindness and understanding go a long way towards building trust and loyalty among team members.
There are dozens of other ways you can support your security staff and team. Scheduling some fun extracurricular activities, monthly lunches, and offering performance incentives are other ways to encourage hard work and efficiency.
To learn more about how you can support your security team, contact DMAC Security today.